There is a tremendous amount of institutional focus on student support and persistence. Our challenge, however, is ensuring that our students are not only surrounded by a rich and thoughtful community, but also that they are provided the kind of support and intervention needed at exactly the right time in their college career. Dr. Vincent Tinto said, “Students are more likely to persist and graduate in settings that provide academic, social and personal support.” The goal then, is to combine this philosophy of care with a specific, cohesive retention plan on your campus.

Retention Intelligence: Creating a Connected Community for Student Intervention, Engagement and Support

Pharos Resources hosts retention workshops for organizations seeking a stronger understanding of the systemic issues that impact an institution’s ability to engage and retain at-risk students.  This workshop will provide a fundamental understanding of what Retention Intelligence is and how it can change your campus. Attendees will explore topics such as evolving attitudes of technology’s role in retention, as well as, obtain specific, practical examples of innovative and creative practices in the areas of retention, at-risk populations, and student support that have been successfully implemented on campuses.

Through this workshop, participants will begin the process of building a clear and cohesive plan for retention.  Campus teams will assess current campus practices, technology and services and analyze them to pinpoint strengths and weakness in each.  After creating a strategic plan for every area of concern, teams will tie their plans into the overall campus-wide retention goals, creating a unique, comprehensive plan for retention.

Workshop Sessions include:

Do you have Retention Intelligence?

In this session we will establish a basic understanding of what exactly retention intelligence is and how it can change your campus.

Assess your Campus

Participants will analyze campus practice, technology and services that help them identify and manage at-risk students.  They will also pinpoint strengths and weaknesses in each of their targeted programs.

Tools We Love for Campus Improvement

Participants will be exposed to the tools we have found are most helpful in identifying, assessing, and improving processes and plans on campus, including Early Alert, Service Blueprinting, Serv*Or, Pharos 360 and Pharos Insight.

Empower your People: Using Technology to Enhance Student Interactions and Retention

This presentation will lead participants through the evolving attitudes on technology and its role in student retention and support and explore the appropriate role of technology in supporting and empowering the greatest resource on campus – people. 

Best Practices that can Change your Campus Today

This presentation will include a discussion and specific examples of innovative and creative practices that have been successfully implemented on campuses in the areas of retention, at-risk populations, and student support.

Early Alert

Attendees will learn about the importance of including academic and non-academic factors in the early alert form, how to build campus collaboration and increase faculty buy-in to create a successful, comprehensive early alert program. 

Service Blueprinting

We will explore the ways that Service Blueprinting can provide each person on campus a clear view of the student support process as a student experiences it; not only restricted to a specific office program but as a cohesive coordinated effort across campus that is tied to the greater Retention Plan.

For more information, please contact us.  We look forward to discussing your workshop needs.