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Key Components of Pharos 360:
Early Alert—Identify your hidden at-risk students by tapping into your Frontline
Case Management— Manage your student case notes, contacts, progress and referrals with a robust knowledge management tool
Collaboration—Build campus partnerships and increase staff efficiency by opening up lines of communication, connecting your frontline with key support services, and coordinating efforts to engage students
Analytics and Reporting— Measure your student and program success easily, with intuitive dashboards and reporting features
Benefits for Your Campus
Frontline
- Provides an intuitive, easy interface to refer at-risk students using a holistic early alert approachAllows frontline to have meaningful relationships with students while trained staff provide professional support
- Informs the frontline of available support services
- Provides FERPA-appropriate feedback using a secure environment
Student Support Services
- Allows support staff to tap into the rich information from the frontline to identify hidden at-risk studentsTransforms a work day by eliminating administrative tasks
- Allows staff to intervene with struggling students faster
- Significantly increases the utilization of student support services, without overwhelming support staff
- Increases meaningful interactions with students
- Provides immediate, real-time access to critical student and case information
- Connects and builds support service partnerships, coordinating care for the student
Program Managers & Administrators
- Reinforces a culture of student supportIncreases staff and faculty productivity
- Enhances existing student retention services
- Provides interactive dashboards and detailed reporting for program and grant measurements
- Protects the institution’s tuition revenue by increasing student retention, specifically improving the retention of hidden at-risk students
- Provides customizable, role-based viewing rights for confidentiality and FERPA compliance
Information Technology
- Managed installation requires limited IT resources to Integrate with student Information system and authentication service
- Transmits all file data over an encrypted channel (SSL)
- Provides a guaranteed minimum of 99.8% service availability
- Backed by a complete disaster recovery program
- Eliminates IT costs and concerns related to:
- Managing dedicated hardware
- Hardware upgrades and maintenance
- Data backup and recovery systems
- New software releases and upgrades
- Security patches
- IT staffing
Features of Pharos 360
- Customizable, FERPA compliant Early Alert referral and response system
- Frontline Interface with individual and group student management features
- Student Case Management System
- Customizable display of student information and photo
- Support-based and cohort-based Care Areas, allowing both collaboration and privacy walls
- Student Document / File Repository with role-based viewing rights
- Student Interaction record keeping, including log of interactions and notes
- Circle of Care frontline support network
- Unlimited custom communication/ email templates
- Progress reporting and feedback for Frontline network
- Custom survey and evaluation management
- Custom reporting and dashboards
- Multi-level security and role-based confidentiality rights
Under the Hood
- Software-as-a-Service, Web-based applications
- Single Sign-On integration
- Universal student information system integration
- Secure Hardened Network Design
- Redundant Managed Firewalls
- Multi-Level Intrusion Prevention
- Policy-based Web Application Protection
- SSL VPN for Administration (DB | RDP | VNC | SSH)
- Encrypted Server Backups
- Security Event Monitoring and Alerting
- Secure Physical Data Center Monitoring
- Distributed Denial of Service (DDoS) Protection
- Change Management Protocols
